Shipping, Returns & Refunds

Charlotte Something

Shipping, Returns & Refunds

DISPATCH:

Items will be dispatched within 4 WORKING DAYS (Mon - Fri) of placing your order.


DELIVERY:

UK orders: Allow 3 - 5 working days

International: Allow 3 - 5 weeks


PRE-ORDER ITEMS: 

When placing an order that includes a pre-order item, the whole order will not be sent out until the pre-order item comes into stock.


RETURNS & REFUNDS:

Returns are NOT ACCPETED. If the item(s) do not arrive with you within the specified delivery times after the date of dispatch, a full refund may be issued. 

If there is significant damage to your item when it recieved, photographic proof will need to be provided before any kind of refund is issued. Small/Minor damage (e.g. slight creased corners of prints) does not qualify for any refund.